Our Philosophy
IES employs a “laddered leadership” approach that assures technical excellence and strategic supervision. As our client, you benefit in several ways:
The IES Difference
As a leading service provider with over 40 years of experience in the industry we have a proven track record of creating healthier and safer environments across the United States in the following industries:
- High rise luxury apartments
- Hospitals
- Hotels
- Casinos and gaming
- Food Warehouses
- Pedestrian friendly shopping centers
- Large retail
- Arenas
- Corporate facilities
- Commercial facilities, including kitchens
We are diligent in our practice.
Environmentally sound standards keep our clients’ buildings clean, healthy and safe for workers and guests.
- Your requirements are met from day one. Site and area supervisors join your principals and specialists in client information-gathering sessions, creating a seamless transition. They hear your priorities directly.
- Your service solution is tailored. We offer multiple options within your budget.
- Your risk is minimized. We have multiple well-supervised teams capable of stepping in as unexpected situations arise.
- You can expect full accountability. IES staff members receive ongoing training and motivation. As a result, they consistently perform to a higher service level.
Our Service Standards
IES provides exceptional commercial janitorial cleaning services, hospitality services, client relations, and customer service while maintaining an extremely high level of security consciousness. While all of these elements are critical, it is our ability to provide a true customer service experience to set us apart from the competition. IES has created a unique and visionary approach to customer service whereby we become a seamless part of our clients’ operations and bring a culture change to our industry.
Our Team
Our facility maintenance division is led by industry veterans who understand quality and cost.
Supervision is the key to effective and efficient performance. There is no substitute for well trained, motivated on-site supervisors. The majority of our supervisors are created, not hired, and have been trained and promoted through the ranks of our company. They live and breathe our culture of excellence, every day, every way.
Our Systems
We optimize the use of resources by developing a systems approach to achieve our goals. Our cleaning systems revolve around state of the art programs that enable us to efficiently and effectively set up onsite services. schedule tasks, track work orders, perform inspections and provide our clients with real time performance metrics.
Our Commitment
We are committed to our clients’ and employees’ success and hold ourselves accountable at every site, every day. Our employees stay with us because they believe in our way of doing things and see the rewards of excellence in their own lives. We have a zero tolerance policy for performance below our standards.
A member of our executive team is available 24/7 to ensure our commitment to our clients.
Office Hours
Monday-Friday
8:00 AM – 5:00 PM
Saturday
9:00 AM – 12:00 PM
